A lot of people confuse the terms empathy and sympathy. The main difference lays with how we respond to others, particularly in tough situations. Brene Brown does an excellent job at explaining it. https://www.youtube.com/watch?feature=player_embedded&v=1Evwgu369JwVideo can’t be loaded because JavaScript is disabled: Brené Brown on Empathy (https://www.youtube.com/watch?feature=player_embedded&v=1Evwgu369Jw)